We get new shipments of products throughout the week. We inspect and throw out product based on manufacturing guidelines. In addition, our products are stored in an environment where the temperature and humdimity are strictly controlled. Your satisfaction is guaranteed
We strive to process and ship all orders placed before 2:00pm EST the same day (Monday - Friday), but some orders can take up to 48 hours to process and ship based on product availability. Our warehouse has
stock of 95% of the products we offer, occasionally we have low stock of certain products and will need 1 to 2 business days to acquire. We will make every effort possible to notify you if an item will take an extended period of time to acquire.
Most orders of $199 or more are eligible for Free Ground Shipping, except those being shipped to APOs/FPOs, Alaska, Hawaii, and/or Internationally. Orders under $199 will be charged a standard UPS or USPS rate based on your location.
International Shipping Guidelines
We have partnered with Bongo International to service our international customers.
At checkout, choose International. Once you select International and checkout, you will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.
Upon completion of your order, Bongo will charge your credit card for the entire purchase and then re-purchase those items from our site on your behalf. We will ship the goods to Bongo's Global Distribution Facility and they will be forwarded to your international address.
NOTE: All payment, shipping, or return requests should be submitted to Bongo at Support@BongoUS.com