when my order was back ordered, I was quickly informed and offered other size options. There was no pressure to change and I was assured once order filled, I would receive it. My original order was received a short time later without any problem. Great service.
I had a groupon email that had a paid discount. I have received both boxes of cigars. I have only started on the AVO box, but they are pretty good. You never know what kind of quality you are going to get online. My cigars are in great shape. sometimes you get a bargain deal online only to get dried out hard lawn darts. I usually get my cigars from famous smoke shop, but the cigars I got from BnB were of the same high level of quality.