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Overall rating: 4.87695 / 5 from 577 reviews.

AI Generated Review Summary

Zen Full Flavor Cigarette Tubes are praised for their robust burn, high-quality paper, and excellent flavor. Customers appreciate the fast shipping, good service, and great value. However, opinions on packaging are mixed.

Summary topics

  • Shipping: 8%
  • Tube Quality: 45%
  • Customer Service: 7%
  • Price Value: 13%
  • Tube Flavor: 11%

Review topics: [size, flavor, quality, work, selection, value, shipping, order, price, packaging, deal, service, burn, kick, construction, tubes, bang, cigarettes, paper, tobacco, machine, smoke, zen, brand, problems, filters, site, replacement, find, worth].

Review highlights

  • "These tubes are a good value and taste great."Michael
  • "I highly recommend this tube, great quality and flavor."Ann D.
  • "Ive tried them all, trying to get the best neutral tasting tubes at the best price."James S.

Reviews

Excellent customer service. However. . .

"Product was exactly what I expected. I ended up ordering the wrong size and customer service was quick to remedy the situation for me. The only problems I had was they were going to repeat my order every 12 weeks without my consent which I immediately cancelled. In addition, the time it took from order to delivery was entirely too long. It took at least 3 weeks. Which ws completley unacceptable."

Thomas J. (3/5)

Cool tubes

"Great tubes! Been thru many brands, this one is by far the best used so far. Would recommend to others who also roll and the shipping and quality is great."

Christopher B. (5/5)

all good

"always good"

Martin M. (5/5)

Best quality tubes we've tried.

"Great quality, smokes well. The better of any tubes we've tried. Definitely worth the price."

Christina G. (5/5)

Zen tubes

"Very satisfied"

Tiffany C. (5/5)

Zen full flavor cigarette tubes

"These are great."

Debra P. (5/5)

PRODUCT IS STURDY. DOESNT RIP

"PRODUCT IS STURDY. DOESNT RIP EASILY"

marcy p. (5/5)

Hreat

"Makes smoking affordable"

Sabrina D. (5/5)

Very good. Price and quality

"Very good. Price and quality are excellent."

Michael S. (5/5)

Zero feed issues

"Zero feed issues"

Gregory M. (5/5)

Q&A

Where's the 100 mm tubes.
We have them on order. Awaiting arrival. Still dealing with COVID manufacturing delays with some products. Sorry for any delay.
Been a customer for a while, got an email today for free shipping. Went to place the order and the "free" was "NOT" available on my tobacco and tubes choices. That is a bunch of Bull. This is not a good way to retain an ongoing regular customer. Email should have at least said "limited free shipping on some products" (if this is even true). This type of correspondence (email) is a real good way to send your customers to another vendor. I am a Not at all happy customer.
Let me look into our last set of emails. Typically, it will indicate free shipping on orders over 199. Regardless, it may be deceiving as written and that is not our intention. We appreciate you repeated business.