For the most part the Dean Milds are a very good little cigar and I usually have no issues. Even at their worst, they are at least better than the ones I can buy locally with "sand" in the filter. My issue is with quality control. I have received 2 cartons in the past week and I have found 4 cigarettes out of one carton that the filter fell off either when the cigar was being removed from the pack or when you put it in your mouth to light it. I have had a few that were "exploded" at the end. The end looked like it got sliced and the tobacco was protruding.
All in all, they are a good smoking cigar. Just be mindful of quality control.
Where is my confirmation E-mail
I've been dealing w/BnB for a few years now. Other than an occasional (maybe 3 times) lost order, the only qualm I have, and it's a big one, is that I haven't received a confirmation of my order by E-mail in over three years. The only way I know, that my order has been filled and not lost is the E-mail I get from U.P.S. telling me of delivery. I tell the person taking my order, "Please send me a confirmation E-mail." I tell them I haven't received one in a long while, they verify my E-mail address and say one will be sent. BUT NO!!!I still don't receive it. I receive tons of E-mail from you about specials, sales and other stuff, but no confirmation letter. If I don't receive one from U.P.S w/in a day or two, then I know the order wasn't filled and have to do the order all over again.